To start our BetOnline review, let’s talk about how they got a bad reputation in 2011 so we’ll get this out of our way early.
That was the year when BetOnline launched its poker platform, and it started a barrage of problems for the company.
First, they launched their poker platform claiming that they’re using a certain provider, but in reality, it was a different company that controls their poker rooms.
Then their poker platforms shut down unexpectedly for quite some time. Some customer even lost their poker bankroll and are sharing their problems with fellow online bettors to warn them.
Some reports also circulated online saying that BetOnline confiscated their winnings without any notification from the management or any valid reason to do so as per them.
There’s also the case where a customer found out that some BetOnline customer service representatives knew their customers’ passwords.
And these sent BetOnline’s reputation spiraling down the drain.
The good thing is BetOnline was able to address every problem and is now one of the most competitive and well-known online betting sites worldwide. We would not be using them if they weren’t able to clean their own house.
We personally use BetOnline to place our bets on various sports. Our team has been with them for several years now and we can say that we saw some great improvements from them over the years.
Now that we’re able to give you a heads up on that, let’s go ahead with our BetOnline review.
In-Depth BetOnline Review
BetOnline.ag was established in 2001 in Panama.
They did not start with the .ag domain extension though.
Similar to common websites before and today, BetOnline used a .com domain name when they started.
But due to pressure from the Department of Justice in the US against offshore bookmakers, they had to change from BetOnline.com to BetOnline.ag.
Regardless of their domain extension, BetOnline is now well-known for its extensive selection of sports you can bet on. Especially sports betting on major sports in the United States like the NFL, NBA, MLB, or NHL.
Here are the sports you can bet on BetOnline:
- American Football
- Ice Hockey
- Martial Arts
- Auto Racing
You can also place your wagers on politics and entertainment like who will the US presidency in 2020, Grammy award winners, or Oscar winners.
Can I Bet On BetOnline?
The question most beginners ask when it comes to selecting their bookmaker is if they’re eligible to use their betting platform.
And the most important criteria you should check before betting with any offshore bookmaker is if they accept residents of your country.
For our BetOnline review, we’ll refer to the BetOnline Terms and Conditions.
BetOnline currently restricts play only from the following jurisdictions:
- Central African Republic
- Democratic Republic of the Congo
- New Jersey
- North Korea
- South Sudan
If your country is not mentioned on that list, then you can create your account with BetOnline by signing up on their website or calling their customer hotline.
Make sure you check their latest offer and promotions, so you won’t miss out. They often give generous sign-up bonuses to new clients.
Oh. And make sure you’re 18 years of age before you sign up. If not, then you may have to wait for your 18th birthday as minors are not allowed to place sports bets.
Now that you know if you’re eligible to bet on BetOnline or not. Let’s now talk about how you can add funds to your new BetOnline account and how you can withdraw your winning as well.
How To Deposit Funds To BetOnline
Depositing funds to your BetOnline account is very easy as they offer different options for you to add money to your account. The only sportsbook we use who has nearly as many deposit options is Intertops and that’s saying a lot since Intertops has been around longer than BetOnline.
As of this year, they allow the following cash-in methods.
- Cryptocurrencies. The easiest way to fund your account without dealing with your bank. The minimum deposit amount is only $20. BetOnline not only accepts Bitcoin (BTC) but also other cryptocurrencies like Ethereum (ETH), Litecoin (LTC), Ripple (XRP), and Bitcoin Cash (BCH).
- Skrill. Your account will be credited instantly once you send money from your Skrill account. However, Skrill is not available for use by Canadian residents.
- Neteller. Similar to Skrill, Neteller deposits are credited instantly once you transfer the money by entering your Neteller Account ID and Secure ID.
- Credit Card and Debit Card Deposits. This deposit method requires a 7.5% processing fee and is available 24/7. The minimum amount you can deposit is $50. BetOnline also accepts gift cards and prepaid cards provided that they are allowed to be used for international purchases.
- Cashier’s Check. These are checks signed by your bank’s teller. It is unlike a regular check because the bank guarantees the payment, not you. You have to contact their player services representative via chat for further instructions.
- Person to Person Deposits. These are international money transfers between individuals, and BetOnline can cover the fees for this type of deposits worth $300 or more.
- Sportsbook Transfer. You can transfer funds from another sportsbook to BetOnline but are only allowed to accounts that made at least two withdrawals.
- Money Orders. You can buy money orders from Wal-Mart, Convenience Stores, Post Offices, and then send them to BetOnline via FedEx, UPS, or DHL. They’ll credit your account with the money order amount and the express shipping fees once they received it. This is only available for US customers. And they are advised to contact their live chat representative before purchasing money orders.
- Bank Wire Transfer. If you want to transfer funds from your bank account to your BetOnline account then you can do so by chatting with a live support agent and following the instructions he or she will be sending you via email. $1000 is the minimum deposit amount for wire transfers and it takes 3 to 5 business days before it is credited to your account.
How To Withdraw Funds From BetOnline
Based on our experience dealing with BetOnline, we haven’t experienced any delay payouts from them. They do adhere to their payout schedules.
In case you’re wondering how long will it take for BetOnline to give you your payout, you may refer to this table below.
|Payout Options||Limits||Fees||Payout Time||Actual Payout Time|
|Bank Wire Transfer||Min: $500/wk|
|$45 or 3% of payout amount||15 business days||2 weeks|
|Cryptocurrencies (Bitcoin, Ethereum, Bitcoin Cash, Litecoin, and Ripple)||Min.: $20|
|Free||48 hours||Less than 30 hours|
|Check by Courier||Min: $500|
|$50 for <$1500 and 3% for >$1500||7 days||7 days|
|Person to Person||Min: $500|
|$26 to $51||5 days||5 days|
Their typical payout process starts when you request to withdraw your fund. It might take up to 24 hours for them to review your request.
For first-time withdrawals, their representatives may ask for more documents for your withdrawal to be processed. It’s a pretty straightforward Know Your Customer or KYC that other bookmakers also do with their customers.
Once you’ve submitted the required documents via email, you can expect your funds to be sent to you following the schedule above.
As mentioned earlier in this BetOnline review, our team places some of our sports bet with BetOnline and we haven’t faced any difficulties dealing with them.
There are games where BetOnline is one of the first sportsbooks to post the odds, so we’re able to place early bets on some favorites we like.
It helps our team to have multiple bookmakers where we can wager on and get the best odds for certain matchups we like.
If you haven’t visited or tried betting with BetOnline, here are the bets you can place with them.
- Straight bets
- Total Bets
- Rolling If Bets
- Asian Handicap Bets
- Round Robin Bets
- Reverse Bets
- Prop Bets
- Future Bets
The minimum bet for their sportsbook online is $1.
For over the phone sports bets, the minimum bet is $25.
For parlay bets, the minimum bet is $1. However, BetOnline only pays a maximum of $150,000.
And the maximum amount you can win within a single day is capped at $150,000.
For those who practice the motto “win big or go home“, here’s how BetOnline pays for your parlay bets.
BetOnline Parlay Payouts
|Number of Teams||Payoff (Fractional Odds)||Payoff (Decimal Odds)||Payoff (American Odds)||Implied Probability|
The lines used are the standard -110 odds.
BetOnline Mobile Betting
Much like other popular bookmakers, BetOnline has opted to go with a more responsive website than developing a mobile app. BetOnline Mobile Betting platform allows you to access your account using your phone’s web browser. You don’t have to download any app to access your account.
The great thing about betting with BetOnline is they offer one of the most responsive websites among many online bookmakers.
The mobile website is not that different from their desktop version, so you can still place your bets as usual.
BetOnline Live Betting
If you want to place bets during the game, you can do so with BetOnline Live Betting.
Live betting is available for major sports in BetOnline like the NFL, NBA, NHL, MLB, and soccer leagues around the world like the EPL, Serie A, or Bundesliga. They also offer live betting to selected minor sports or leagues.
The BetOnline live betting platform is accessible in both desktop and mobile versions of their site.
Unlike 5Dimes, BetOnline does not broadcast sports games on their live betting platform.
But they do adjust their live odds pretty quick, so you have to be fast when it comes to placing your live bets to not miss out on a good line.
Other BetOnline Features
Since we’ve been using BetOnline for years now, there have been some features that have been added by the management to better serve their clients.
Although some promotions were stopped, there are still some great features that you can only enjoy by being with BetOnline. And we’re going to share some of them with you in this BetOnline review of ours.
35% Crypto Reload Bonus
Due to the rise of cryptocurrencies and the imminent threat of global economic collapse, BetOnline is urging customers to make their deposits via cryptocurrencies.
They will give eligible customers 35% Crypto Reload Bonus if you’ll deposit $20 worth of any cryptocurrencies they accept. Again, they allow Bitcoin, Etherium, Ripple, Litecoin, and Bitcoin Cash deposits.
The bonus is capped at $350. And only US and Canadian residents are qualified for this offer.
We use cryptocurrencies, specifically Bitcoin Cash, because of their low transaction fees. BTC is great and still the king of cryptocurrencies, but BCH has lower fees, so we decided to use that for our deposits and withdrawals.
25% Sports Reload Bonus
The BetOnline 25% Sports Reload Bonus is very similar to the 35% Crypto Reload Bonus but it does not require you to deposit via Bitcoin, Litecoin, Ripple, Ethereum, or Bitcoin Cash.
Those qualified for this promotion will get a 25% bonus for their next deposit that is worth at least $50. The cap for this bonus is set at $250.
Only those in the USA and Canada are qualified for this promotion and deposits via Skrill or Neteller are not qualified for the bonus.
BetOnline Sports Contests
BetOnline offers a variety of sports betting contests from time to time. If you’re qualified to join, then you can participate in a BetOnline Sports Contest and have a chance to win five-figure worth of cash prizes.
Some of the betting contests they’ve run in the past include the following:
$40K Bowl Pick’em. You have to pick winners on each 20 College Bowl Games. The prize pool is spread among the top 100 participants who guessed the most number of games correctly. Of course, the 1st placed player gets the biggest prize money.
$100,000 Bracket Madness Contest. This is where you get to pick the teams who will advance during the Men’s NCAA Basketball Tournament. The one who gets the most point can win up to $15,000 worth of cash deposited directly to his BetOnline account. This contest has 300 winners and the lowest payout you can receive is $125 for those who placed from 201st to 300th.
NFL Mini Mock Draft. You will guess the top 10 picks for the upcoming NFL Draft and you get a chance to win up to $500 if you guessed all picks correctly.
They often run contests on big game events in major sports like the NBA playoffs, the Super Bowl, and the Stanley Cup.
Note: BetOnline reserves the right to change or eliminate this offer at any time from any or all clients.
BetOnline Customer Service And Support
For our BetOnline review, we will also talk about how BetOnline customer service representatives turn from being one of the worst in the business to one of the best today.
BetOnline has live chat, phone support, and email support to assist you if you need help with your account or you have a concern that needs to be addressed by the BetOnline upper management themselves.
The good thing is their help center is available for you anytime you need assistance. That’s 24 hours a day all year round.
For a faster response on urgent concerns, we advise using their chat support. If that still won’t fix or resolve your issue, call them. The last thing you want to do is email them as it might take hours before you receive a reply from their team.
Chat. They have a live chat available on their website and it can be accessed on your computer or mobile devices.
Phone. You can call their phone number to ask for assistance. It’s a toll-free number. You can call 1-888-426-3661
Email. You can send your message to [email protected] if you prefer talking to them via email. They often reply within 24 hours after receiving your email.
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BetOnline Review: Our Verdict
Since we’ve been using BetOnline for several years now and we’ve never had a delayed payout or any issue with our sports betting accounts, we’re confident to recommend BetOnline to you.
They’re one of the best bookmakers out there today, despite some bumps along the road several years back.
They’ve moved on from that and we think that they’ve learned from their mistakes.
BetOnline currently offers a wide range of sports you can bet on. A much-improved customer service team ready to assist you anytime. And a fast and responsive website that can easily be opened in any device.
For our BetOnline review, we’ll give them a grade of 9.3 out of 10.
Promotions and Offers9.0/10
- Fast and responsive website
- Lots of cash-in and cash-out options
- Helpful customer support
- Strict on withdrawals after you claim a bonus
- Bonuses are usually for US and Canadians customers only